These Terms govern
- the use of Website, and,
- any other related Agreement or legal relationship with Company
in a legally binding way. Capitalized words are defined in the relevant dedicated
section of this document.
The User must read this document carefully.
Faradai Sustain is provided by:
Faradai Limited, registered in the United Kingdom under company number 13840885 and
have a registered office at 18 Alphabeta Building, Finsbury Square, London, United
Kingdom, EC2A 1AH
"Faradai Sustain" refers to
- this website, including its subdomains and any other website
through which Company makes its Service available;
- the Service;
- the Software;
- any applications, sample and content files,
source code, scripts, instruction sets, or software included as part of the
as well as any related documentation;
The following terms and conditions, together with any documents they expressly
incorporate by reference, govern Users access to and use of Faradai Sustain,
including any content, functionality, and Services offered on or through
sustain.faradai.ai, whether as a guest or a registered user.
The following documents are incorporated by reference into these Terms:
What the User should know at a glance
- Please note that some provisions in these Terms may only apply to certain
categories of Users. In particular, certain provisions may only apply to
Consumers or to those Users that do not qualify as Consumers. Such limitations
are always explicitly mentioned within each affected clause. In the absence of
any such mention, clauses apply to all Users.
when using The Software.
Single or additional conditions of use or access may apply in specific scenarios and
in such cases are additionally indicated within this document.
By using The Software, Users confirm to meet the following requirements:
- There are no restrictions for Users in terms of being Consumers or Business
To use the Service Users must register or create a User account, providing all
required data or information in a complete and truthful manner.
Failure to do so
will cause unavailability of the Service.
Users are responsible for keeping their login credentials confidential and safe. For
this reason, Users are also required to choose passwords that meet the highest
standards of strength permitted by The Software.
Users agree to ensure that Users exit from User account at the end of each session.
Users should use particular caution when accessing User account from a public or
shared computer so that others are not able to view or record User password or other
Users agree that all information Users provide to register with The Software or
otherwise, including, but not limited to, through the use of any interactive
features on The Software, is governed by our Privacy
Policy and Users consent
to all actions Company take with respect to Users' information consistent with our
By registering, Users agree to be fully responsible for all activities that occur
under their username and password.
Users are required to immediately and
unambiguously inform Company via the contact details indicated in this document if
they think their personal information, including but not limited to User accounts,
access credentials or personal data, have been violated, unduly disclosed, or
Users can terminate their account and stop using the Service at any time by doing the
- By directly contacting Company at the contact details provided in this document.
Account suspension and deletion
Company reserves the right, at its sole discretion, to suspend or delete at any time
and without notice, User accounts which it deems inappropriate, offensive or in
violation of these Terms.
The suspension or deletion of User accounts shall not entitle Users to any claims for
compensation, damages or reimbursement.
The suspension or deletion of accounts due to causes attributable to the User does
not exempt the User from paying any applicable fees or prices.
Content on The Software
Unless where otherwise specified or clearly recognizable, all content available on
The Software is owned or provided by Company or its licensors.
Company undertakes its utmost effort to ensure that the content provided on The
Software infringes no applicable legal provisions or third-party rights. However, it
may not always be possible to achieve such a result.
In such cases, without
prejudice to any legal prerogatives of Users to enforce their rights, Users are
kindly asked to preferably report related complaints addressing the request to: [email protected].
If You wish to make any use of material on the Website other than that set out in
this section, please address Your
Rights regarding content on The Software - All rights
Company holds and reserves all intellectual property rights for any such content.
Users may not, therefore, use such content in any way that is not necessary or
implicit in the proper use of the Service.
In particular, but without limitation, Users may not copy, download, share (beyond
the limits set forth below), modify, translate, transform, publish, transmit, sell,
sublicense, edit, transfer/assign to third parties, or create derivative works from
the content available on The Software, nor allow any third party to do so through
the User or their device, even without the User's knowledge. Users must not use any
illustrations, photographs, video or audio sequences, or any graphics separately
from the accompanying text. Users must not delete or alter any copyright, trademark,
or other proprietary rights notices from copies of materials from The Software.
Users must not access or use for any commercial purposes any part of The Software or
any Service or materials available through the Website.
Where explicitly stated on The Software, the User may download, copy and/or share
some content available through The Software for its sole personal and non-commercial
use and provided that the copyright attributions and all the other attributions
requested by Company are correctly implemented. Users may store files that are
automatically cached by Users' Web browsers for display enhancement purposes. If
Company provides desktop, mobile, or other applications for download, Users may
download a single copy to Users' computers or mobile devices solely for Users' own
personal, non-commercial use, provided Users agree to be bound by Company's end user
license agreement for such applications.
Any applicable statutory limitation or exception to copyright shall stay unaffected.
Access to external resources
Through The Software Users may have access to external resources provided by third
parties. Users acknowledge and accept that Company has no control over such
resources and is therefore not responsible for their content and availability.
Conditions applicable to any resources provided by third parties, including those
applicable to any possible grant of rights in content, result from each such third
parties’ terms and conditions or, in the absence of those, applicable statutory law.
The Software and the Service may only be used within the scope of what they are
provided for, under these Terms and applicable law.
Users are solely responsible for making sure that their use of The Software and/or
the Service violates no applicable law, regulations, or third-party rights.
Therefore, Company reserves the right to take any appropriate measure to protect its
legitimate interests including by denying Users access to The Software or the
Service, terminating contracts, reporting any misconduct performed through The
Software or the Service to the competent authorities – such as judicial or
administrative authorities - whenever Users engage or are suspected to engage in any
of the following activities:
- violate laws, regulations, and/or these Terms;
- infringe any third-party rights;
- considerably impair the Company's legitimate interests;
- offend Company or any third party.
Any intellectual or industrial property rights and any other exclusive rights on
software or technical applications embedded in or related to The Software are held
by Company and/or its licensors.
Subject to Users’ compliance with and notwithstanding any divergent provision of
these Terms, Company merely grants Users a revocable, non-exclusive,
non-sublicensable, and non-transferable license to use the software and/or any other
technical means embedded in the Service within the scope and for the purposes of The
Software and the Service offered.
This license does not grant Users any rights to access, usage, or disclosure of the
original source code. All techniques, algorithms, and procedures contained in the
software and any documentation thereto related is the Company's or its licensors’
All rights and license grants to Users shall immediately terminate upon any
termination or expiration of the Agreement.
Company's name, logo, and all related names, logos, product and service names,
designs, and slogans are trademarks of Company or its affiliates or licensors. You
must not use such marks without the prior written permission of the Company. All
other names, logos, product and service names, designs, and slogans on this Website
are the trademarks of their respective owners.
Users may use The Software only for lawful purposes and in accordance with these
Terms. You agree not to use The Software:
- In any way that violates any applicable law or regulation.
- For the purpose of exploiting, harming, or attempting to exploit or harm minors
in any way by exposing them to inappropriate content, asking for personally
identifiable information, or otherwise.
- To send, knowingly receive, upload, download, use, or re-use any material that
does not comply with the content standards set out in these Terms.
- To transmit, or procure the sending of, any advertising or promotional material
without our prior written consent, including any “junk mail,” “chain letter,”
“spam,” or any other similar solicitation.
- To impersonate or attempt to impersonate Company, a Company employee, another
user, or any other person or entity (including, without limitation, by using
email addresses or screen names associated with any of the foregoing).
- To engage in any other conduct that restricts or inhibits anyone’s use or
enjoyment of The Software, or which, as determined by Company, may harm Company
or users of The Software, or expose them to liability.
Additionally, Users agree not to:
- Use The Software in any manner that could disable, overburden, damage, or impair
The Software or interfere with any other party’s use of The Software, including
their ability to engage in real-time activities through the Website.
- Use any robot, spider, or other automatic device, process, or means to access
The Software for any purpose, including monitoring or copying any of the
material on The Software.
- Use any manual process to monitor or copy any of the material on The Software,
or for any other purpose not expressly authorized in these Terms, without
Company's prior written consent.
- Use any device, software, or routine that interferes with the proper working of
- Introduce any viruses, Trojan horses, worms, logic bombs, or other material that
is malicious or technologically harmful.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any
parts of The Software, the server on which the Website is stored, or any server,
computer, or database connected to The Software.
- Attack The Software via a denial-of-service attack or a distributed
- Otherwise attempt to interfere with the proper working of The Software.
The Software may contain message boards, chat rooms, personal web pages or profiles,
forums, bulletin boards, and other interactive features (collectively, “Interactive
Services“) that allow Users to post, submit, publish, display, or transmit to other
Users or other persons content (hereinafter, “post“) or materials (collectively,
“Contributions“) on or through The Software.
All User Contributions must comply with the Content Standards set out in these Terms.
Any Contribution Users post to The Software will be considered non-confidential and
non-proprietary. By providing any User Contribution on The Software, Users grant
Company and our affiliates and service providers, and each of their and our
respective licensees, successors, and assigns the right to use, reproduce, modify,
perform, display, distribute, and otherwise disclose to third parties any such
material for any purpose.
Users represent and warrant that:
- Users own or control all rights in and to the Contributions and have the right
to grant the license granted above to Company and our affiliates and service
providers, and each of their and our respective licensees, successors, and
- All of Users' Contributions do and will comply with these Terms.
- Users understand and acknowledge that Users are responsible for any
Contributions Users submit or contribute, and Users, not Company, have full
responsibility for such content, including its legality, reliability, accuracy,
- Company is not responsible or liable to any third party for the content or
accuracy of any Contributions posted by Users or any other user of The
Monitoring and Enforcement; Termination
Company has the right to:
- Remove or refuse to post any Contributions for any or no reason in our sole
- Take any action with respect to any Contribution that Company deem necessary or
appropriate in our sole discretion, including if Company believe that such
Contribution violates the Terms, including the Content Standards, infringes any
intellectual property right or other right of any person or entity, threatens
the personal safety of users of the Website or the public, or could create
liability for Company.
- Disclose Users identity or other information about Users to any third party who
claims that material posted by Users violates their rights, including their
intellectual property rights or their right to privacy.
- Take appropriate legal action, including without limitation, referral to law
enforcement, for any illegal or unauthorized use of The Software.
- Terminate or suspend Users access to all or part of The Software for any or no
reason, including without limitation, any violation of these Terms.
- Without limiting the foregoing, Company has the right to cooperate fully with
any law enforcement authorities or court order requesting or directing Company
to disclose the identity or other information of anyone posting any materials on
or through The Software. USERS WAIVE AND HOLD HARMLESS COMPANY AND ITS
AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY
ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE
OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
Company cannot review all material before it is posted on The Software and cannot
ensure prompt removal of objectionable material after it has been posted.
Accordingly, Company assume no liability for any action or inaction regarding
transmissions, communications, or content provided by any User or third party.
Company has no liability or responsibility to anyone for performance or
nonperformance of the activities described in this section.
These content standards apply to any and all Contributions and use of Interactive
Services. Contributions must in their entirety comply with all applicable laws and
regulations. Without limiting the foregoing, Contributions must not:
- Contain any material that is defamatory, obscene, indecent, abusive, offensive,
harassing, violent, hateful, inflammatory, or otherwise objectionable.
- Promote sexually explicit or pornographic material, violence, or discrimination
based on race, sex, religion, nationality, disability, sexual orientation, or
- Infringe any patent, trademark, trade secret, copyright, or other intellectual
property or other rights of any other person.
- Violate the legal rights (including the rights of publicity and privacy) of
others or contain any material that could give rise to any civil or criminal
liability under applicable laws or regulations or that otherwise may be in
conflict with these Terms and our Privacy
- Be likely to deceive any person.
- Promote any illegal activity, or advocate, promote, or assist any unlawful act.
- Cause annoyance, inconvenience, or needless anxiety or be likely to upset,
embarrass, alarm, or annoy any other person.
- Impersonate any person or misrepresent Users identity or affiliation with any
person or organization.
- Involve commercial activities or sales, such as contests, sweepstakes, and other
sales promotions, barter, or advertising.
- Give the impression that they emanate from or are endorsed by Company or any
other person or entity, if this is not the case.
Reliance on Information Posted
The information presented on or through The Software is made available solely for
general information purposes. Company does not warrant the accuracy, completeness,
or usefulness of this information. Any reliance Users place on such information is
strictly at Users' own risk. Company disclaim all liability and responsibility
arising from any reliance placed on such materials by Users or any other visitor to
The Software, or by anyone who may be informed of any of its contents.
The Software may include content provided by third parties, including materials
provided by other Users, bloggers, and third-party licensors, syndicators,
aggregators, and/or reporting services. All statements and/or opinions expressed in
these materials, and all articles and responses to questions and other content,
other than the content provided by Company, are solely the opinions and the
responsibility of the person or entity providing those materials. These materials do
not necessarily reflect the opinion of Company. Company is not responsible, or
liable to Users or any third party, for the content or accuracy of any materials
provided by any third parties.
Liability and indemnification
The User agrees to indemnify and hold Company and its subsidiaries, affiliates,
officers, directors, agents, co-branders, partners and employees harmless from and
against any claim or demand — including but not limited to lawyer's fees and costs
— made by any third party due to or in relation with any culpable use of or
connection to the Service, violation of these Terms, infringement of any third-party
rights or statutory provision by the User or its affiliates, officers, directors,
agents, co-branders, partners and employees to the extent allowed by applicable law.
Limitation of liability
Unless otherwise explicitly stated and without prejudice to applicable statutory
product liability provisions, Users shall have no right to claim damages against
Company (or any natural or legal person acting on its behalf).
This does not apply to damages to life, health, or physical integrity, damages
resulting from the breach of an essential contractual obligation such as any
obligation strictly necessary to achieve the purpose of the contract, and/or damages
resulting from intent or gross negligence, as long as The Software has been
appropriately and correctly used by the User.
Unless damages have been caused by way of intent or gross negligence, or they affect
life, health, or physical integrity, Company shall only be liable to the extent of
typical and foreseeable damages at the moment the contract was entered into.
Company's failure to assert any right or provision under these Terms shall not
constitute a waiver of any such right or provision. No waiver shall be considered a
further or continuing waiver of such term or any other term.
To ensure the best possible service level, the Company reserves the right to
interrupt the Service for maintenance, system updates or any other changes,
informing the Users appropriately.
Within the limits of law, Company may also decide to suspend or terminate the Service
altogether. If the Service is terminated, Company will cooperate with Users to
enable them to withdraw Personal Data or information in accordance with applicable
Additionally, the Service might not be available due to reasons outside Company's
reasonable control, such as “force majeure” (eg. labor actions, infrastructural
breakdowns or blackouts etc).
Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of The
Software and of its Service without the Company's express prior written permission,
granted either directly or through a legitimate reselling programme.
To learn more about the use of their Personal Data, Users may refer to the Privacy
Intellectual property rights
Without prejudice to any more specific provision of these Terms, any intellectual
property rights, such as copyrights, trademark rights, patent rights and design
rights related to The Software are the exclusive property of Company or its
licensors and are subject to the protection granted by applicable laws or
international treaties relating to intellectual property.
All trademarks — nominal or figurative — and all other marks, trade names, service
marks, word marks, illustrations, images, or logos appearing in connection with The
Software are, and remain, the exclusive property of Company or its licensors and are
subject to the protection granted by applicable laws or international treaties
related to intellectual property.
Changes to these Terms
Company reserves the right to amend or otherwise modify these Terms at any time. In
such cases, Company will appropriately inform the User of these changes.
Such changes will only affect the relationship with the User for the future.
The continued use of the Service will signify the User’s acceptance of the revised
Terms. If Users do not wish to be bound by the changes, they must stop using the
Service. Failure to accept the revised Terms, may entitle either party to terminate
The applicable previous version will govern the relationship prior to the User's
acceptance. The User can obtain any previous version from Company.
If required by applicable law, Company will specify the date by which the modified
Terms will enter into force.
Assignment of contract
Company reserves the right to transfer, assign, dispose of by novation, or
subcontract any or all rights or obligations under these Terms, taking the User’s
legitimate interests into account. Provisions regarding changes of these Terms will
Users may not assign or transfer their rights or obligations under these Terms in any
way, without the written permission of Company.
All communications relating to the use of The Software must be sent using the contact
information stated in this document.
Should any provision of these Terms be deemed or become invalid or unenforceable
under applicable law, the invalidity or unenforceability of such provision shall not
affect the validity of the remaining provisions, which shall remain in full force
Any such invalid or unenforceable provision will be interpreted, construed and
reformed to the extent reasonably required to render it valid, enforceable and
consistent with its original intent. These Terms constitute the entire Agreement
between Users and Company with respect to the subject matter hereof, and supersede
all other communications, including but not limited to all prior agreements, between
the parties with respect to such subject matter. These Terms will be enforced to the
fullest extent permitted by law.
Should any provision of these Terms be or be deemed void, invalid or unenforceable,
the parties shall do their best to find, in an amicable way, an agreement on valid
and enforceable provisions thereby substituting the void, invalid or unenforceable
In case of failure to do so, the void, invalid or unenforceable provisions
shall be replaced by the applicable statutory provisions, if so permitted or stated
under the applicable law.
Without prejudice to the above, the nullity, invalidity or the impossibility to
enforce a particular provision of these Terms shall not nullify the entire
Agreement, unless the severed provisions are essential to the Agreement, or of such
importance that the parties would not have entered into the contract if they had
known that the provision would not be valid, or in cases where the remaining
provisions would translate into an unacceptable hardship on any of the parties.
These Terms are governed by the law of the place where Company is based, as disclosed
in the relevant section of this document, without regard to conflict of laws
Exception for European Consumers
However, regardless of the above, if the User qualifies as a European Consumer and
has their habitual residence in a country where the law provides for a higher
consumer protection standard, such higher standards shall prevail.
Venue of jurisdiction
The exclusive competence to decide on any controversy resulting from or connected to
these Terms lies with the courts of the place where Company is based, as displayed
in the relevant section of this document.
Exception for European Consumers
The above does not apply to any Users that qualify as European Consumers, nor to
Consumers based in Switzerland, Norway or Iceland.
Consumers based in England and Wales may bring legal proceedings in connection with
these Terms in the English and Welsh courts. Consumers based in Scotland may bring
legal proceedings in connection with these Terms in either the Scottish or the
English courts. Consumers based in Northern Ireland may bring legal proceedings in
connection with these Terms in either the Northern Irish or the English courts.
Linking to the Software and Social Media Features
Users may link to our homepage, provided Users do so in a way that is fair and legal
and does not damage our reputation or take advantage of it, but Users must not
establish a link in such a way as to suggest any form of association, approval, or
endorsement on Company's part without our express written consent.
This Software may provide certain social media features that enable Users to:
- Link from Users' own or certain third-party websites to certain content on this
- Send emails or other communications with certain content, or links to certain
content, on this Software.
- Cause limited portions of content on this Software to be displayed or appear to
be displayed on Software's own or certain third-party websites.
- Users may use these features solely as they are provided by Company, solely with
respect to the content they are displayed with, and otherwise in accordance with
any additional terms and conditions we provide with respect to such features.
Subject to the foregoing, Users must not:
- Establish a link from any website that is not owned by Users.
- Cause the Software or portions of it to be displayed on, or appear to be
displayed by, any other website, for example, framing, deep linking, or in-line
- Link to any part of the Software other than the homepage.
- Otherwise take any action with respect to the materials on this Software that is
inconsistent with any other provision of these Terms.
The Software from which Users are linking, or on which Users make certain content
accessible, must comply in all respects with the Content Standards set out in these
Users agree to cooperate with Company in causing any unauthorized framing or linking
immediately to stop. Company reserve the right to withdraw linking permission
Company may disable all or any social media features and any links at any time
without notice in discretion.
Links from the Software
If the Software contains links to other sites and resources provided by third
parties, these links are provided for User convenience only. This includes links
contained in advertisements, including banner advertisements and sponsored links.
Company has no control over the contents of those sites or resources and accept no
responsibility for them or for any loss or damage that may arise from Users use of
them. If Users decide to access any of the third-party websites linked to this
Software, Users do so entirely at Users' own risk and subject to the terms and
conditions of use for such websites.
Disclaimer of Warranties
Users understand that Company cannot and does not guarantee or warrant that files
available for downloading from the internet or The Software will be free of viruses
or other destructive code. Users are responsible for implementing sufficient
procedures and checkpoints to satisfy Users' particular requirements for anti-virus
protection and accuracy of data input and output, and for maintaining a means
external to The Software for any reconstruction of any lost data. TO THE FULLEST
EXTENT PROVIDED BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY
A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL
MATERIAL THAT MAY INFECT USERS' COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR
OTHER PROPRIETARY MATERIAL DUE TO USERS' USE OF THE WEBSITE OR ANY SERVICES OR ITEMS
OBTAINED THROUGH THE SOFTWARE OR TO USERS' DOWNLOADING OF ANY MATERIAL POSTED ON IT,
OR ON ANY WEBSITE LINKED TO IT.
USERS' USE OF THE SOFTWARE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH
THE SOFTWARE IS AT USERS' OWN RISK. THE SOFTWARE, ITS CONTENT, AND ANY SERVICES OR
ITEMS OBTAINED THROUGH THE SOFTWARE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE”
BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER
COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION
WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR
AVAILABILITY OF THE SOFTWARE. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR
ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SOFTWARE, ITS
CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SOFTWARE WILL BE ACCURATE,
RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR
SOFTWARE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL
COMPONENTS, OR THAT THE SOFTWARE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE
SOFTWARE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE FULLEST EXTENT PROVIDED BY LAW, COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY
KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED
TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER
Definitions and legal references
Faradai Sustain (or the Software)
The property that enables the provision of the Service.
Any legally binding or contractual relationship between Company and the User,
governed by these Terms.
Any User that does not qualify as a Consumer.
European (or Europe)
Applies where a User is physically present or has their registered offices within the
EU, regardless of nationality.
Company (or We)
Indicates the natural person(s) or legal entity that provides the Software and/or the
Service to Users.
The service provided by Faradai Sustain as described in these Terms and on the
All provisions applicable to the use of the Software and/or the Service as described
in this document, including any other related documents or agreements, and as
updated from time to time.
User (or You)
Indicates any natural person or legal entity using the Software.
Any User qualifying as a natural person who accesses goods or services for personal
use, or more generally, acts for purposes outside their trade, business, craft or